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    How to troubleshoot nearly anything: customer service training videos

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    автор | дата 11.10.2014
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    http://www.doncrawley.com Troubleshooting is one of the most important parts of an IT career. In fact, the ability to troubleshoot effectively is a very important life skill. In this customer service training video, IT author and speaker Don R. Crawley explains a four-step troubleshooting model that can be used in finding and solving problems in computers, networks, mechanical devices, and even human relationships.
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